Contact Us

Consumer Assistance   Our toll-free telephone line, (800) 952-5210, is staffed Monday through Friday from 8:00 a.m. to 4:50 p.m. except the first and third Wednesday of each month when we open at 8:30 a.m. Automated services are available 24 hours a day, seven days a week. Consumer service representatives can answer consumer and licensee questions in 140 different languages, assist in the filing of complaints, mail helpful publications and refer callers to the appropriate government or private agency for more assistance. Hearing-impaired persons may call TDD (800) 326-2297. Sacramento-area consumers may call (916) 445-1254 or TDD 916-928-1227. The hotline receives nearly one million calls each year.

To reach a specific board or bureau, please call the board or bureau directly.

Small Business/DVBE Advocate

For additional information:
Call the Consumer Information Center at: (800) 952-5210
E-mail

Or write:
Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834

Map and Driving Directions to Above Address

*Disclaimer: The Department of Consumer Affairs should only be sent correspondence relevant to the boards and bureaus it regulates.

Please note that DCA cannot address concerns or questions relative to the following:

  • landlord/tenant issues;
  • telephone/cell phone provider complaints;
  • debt collection issues;
  • insurance companies;
  • prepaid telephone cards;
  • auto purchases, license laws and issues, auto repossessions, towing, warranties, or auto parts issues (only unsatisfactory repairs through independent shops);
  • internet businesses and internet service providers (These are not regulated by any state government agency in California.)