Consumer Assistance Our toll-free telephone line, (800) 952-5210, is staffed Monday through Friday from 8:00 a.m. to 4:50 p.m. except the first and third Wednesday of each month when we open at 8:30 a.m. Automated services are available 24 hours a day, seven days a week. Consumer service representatives can answer consumer and licensee questions in 140 different languages, assist in the filing of complaints, mail helpful publications and refer callers to the appropriate government or private agency for more assistance. Hearing-impaired persons may call TDD (800) 326-2297. Sacramento-area consumers may call (916) 445-1254 or TDD 916-928-1227. The hotline receives nearly one million calls each year.
To reach a specific board or bureau, please call the board or bureau directly.
For additional information:
Call the Consumer Information Center at: (800) 952-5210
Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834