Biennial Report to Legislature

Pursuant to Business and Professions Code § 472.4 the Arbitration Certification Program (ACP) is required to submit a biennial report to the Legislature evaluating the effectiveness of the Certification of Third-Party Dispute Resolution Processes for New Motor Vehicles.


Click on the link below to view the report.


For further information, please call 1-800-952-5210 or 916-574-7350.


If you have difficulty accessing any material on this site because of a disability, please contact us in writing or via telephone and we will work with you to make the information available. You can direct your request to Melissa Rice, 1625 North Market Blvd., Suite N-112, Sacramento CA 95834, 916-574-7350, or acp@dca.ca.gov.