Senior Scambuster Kit

The Department of Consumer Affairs (DCA) is pleased to offer a Senior Scambuster Kit.

This kit comes in an attractive box and includes a number of DCA publications of particular interest to Seniors. It's a great resource to have handy wherever seniors, or those who care for them, gather.

If you need hard copies of this kit, please call DCA's Policy & Publications Development Office toll-free at (866) 320-8652.

The publications included in the Senior Scambuster Kit can also be viewed online. Here are the publications included in the kit:

Arbitration Certification Program:

Lemon-Aid for Consumers (Also available in Spanish and Chinese.)

Automotive Repair, Bureau of:

A Consumer's Guide to Auto Repair
Some Things You Need to Know About Smog Check in California

Barbering and Cosmetology, Board of:

In-Home Services Fact Sheet

California Office of Privacy Protection (COPP):

CIS 1 Top 10 Tips for Identity Theft Victims (Also available in Spanish and Chinese.)
CIS 3 Identity Theft Victim Checklist (Also available in Spanish and Chinese.)
CIS 4 Your Social Security Number: Controlling the Key to Identity Theft
CIS 5 Leave Me Alone! How to Slow the Flow of Unwanted Communications
CIS 7 Your Patient Privacy Rights-A Consumer Guide to Health Information Privacy in California (Also available in Spanish and Chinese.)

Cemetery and Funeral Bureau:

Consumer Guide to Cemetery and Funeral Purchases

Contractors State License Board:

10 Tips for Making Sure Your Contractor Measures Up (Also available in Spanish, Chinese, Vietnamese, and Korean.)
What Seniors Should Know Before Hiring a Contractor (Also available in Spanish.)

Electronic and Appliance Repair, Bureau of (BEAR):

BEAR Guide to Electronic and Appliance Repair

General Information:

Basic Facts About Telemarketing
Be Smart Buy Smart: What Smart Shoppers Know About Door-to-Door Sales
Be Smart Buy Smart: What Smart Shoppers Know About Prizes and Gifts
Be Smart Buy Smart: What Smart Shoppers Know About Sweepstakes, Contests, and Lotteries
Be Smart Buy Smart: What Smart Shoppers Know About Telephone, Mail Order, and Internet Sales
California Tenants: A Guide to Tenant and Landlord Rights and Responsibilities
Complaint Resolution Program (Also available in Spanish.)
Consumer Information Center telephone reference card
Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints (Also available in Spanish.)
Department of Consumer Affairs' List of Publications
The Department of Consumer Affairs - Who We Are and What We Do
Using the Small Claims Court (Also available in Spanish.)

Hearing Aid Dispenser's Bureau:

Do You Need to Buy a Hearing Aid? (Also available in Spanish and Chinese.)
Sound Advice About Hearing Aids

Pharmacy, State Board of:

Generic Drugs: Real Medicines at High Quality, Low Cost (Also available in Spanish, Chinese and Vietnamese.)
Lower Your Drug Costs (Also available in Spanish, Chinese and Vietnamese.)
Tips to Save You Money When Buying Prescriptions (Also available in Spanish, Chinese and Vietnamese.)

California Board of Psychology:

For Your Peace of Mind: A Consumer's Guide to Psychological Services (Also available in Spanish)

Respiratory Care Board of California:

Unlicensed Practice Alert