Consumer Concerns

The California Department of Consumer Affairs - promoting and protecting
the interests of California Consumers.

The Hearing Aid Dispensers Bureau was created to protect consumers through its education and the licensing and enforcement functions. It is through licensure and the potential of suspension, revocation, or other disciplinary actions that allows the Bureau to take steps in enforcing the laws and regulations pertaining to Hearing Aid Dispensers. Most of the Bureau's actions result from written complaints filed by California consumers.

Filing a Complaint

• Request a complaint form from the Department's Consumer Information Center at (800) 952-5210, or
• Complete and submit an on-line complaint form at www.dca.ca.gov/online_services/complaints/consumer_complaint.shtml.
• Provide all information that is requested on the form, including stating the exact nature of the complaint.
• Attach to your complaint a copy of the purchase agreement and any other documents that relate to the transaction.
• Sign and date the complaint form and mail to the Department's Complaint Resolution Program at:
  Department of Consumer Affairs
  Complaint Resolution Program
  1625 North Market Blvd., Ste. S-202
  Sacramento, CA 95834