Division of Investigation - Integrity, Service & Excellence

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Division of Investigation (DOI) was established by the Legislature in 1961 to provide centralized investigative services for the various regulatory boards. bureaus. programs. committees, and commissions within DCA. Section 830.3(a) of the California Penal Code designates DOI investigators as sworn peace officers, who perform a full range of peace officer duties and responsibilities, including:

  • Conducting investigations on complaints relating to suspected violations of the Business and Professions Code, Health and Safety Code and other applicable statutes.
  • Locating and interviewing accused persons, witnesses and analyzing their statements.
  • Examining records, gathering evidence, reporting facts, making arrests, submitting criminal complaints and issuing misdemeanor citations.
  • Writing and serving search warrants.

MISSION

To provide law enforcement investigative services, in order to protect California consumers and licensees by effectively and efficiently enforcing laws, regulations and professional standards.

WHO WE ARE

The State of California’s Law Enforcement Branch for Consumer Protection.

WHAT WE DO

  • Prescription/Medical Narcotics Enforcement
  • Unlicensed Activity
  • False Advertising
  • Illegal Practice of Medicine
  • Incompetence
  • Computer Forensics
  • Wrongful Death
  • Fraud
  • Patient Abuse
  • Underground Economy
  • Identity Theft
  • Assault
  • Sexual Misconduct

HOW WE DO IT

  • Criminal/Administrative Investigations
  • Assist Allied Law Administrative Enforcement Agencies
  • Business & Professions Code Expertise
  • Gathering Intelligence
  • Sting Operations
  • Execute Subpoenas/Search Warrants
  • Undercover Operations
  • Issue Misdemeanors & Citations
  • Making Arrests

INTEGRITY, SERVICE & EXCELLENCE

  • DOI works in conjunction with DCA licensing boards and bureaus to better serve the public.
  • DOI provides investigative knowledge and resources to the various components of DCA.
  • DOI assists DCA boards and bureaus in developing an investigative process to provide transparency to the public.
  • DOI works closely with local law enforcement to bring swift resolution to DCA licensed practitioners who violate criminal statutes.

DEPARTMENT OF CONSUMER AFFAIRS

The Department of Consumer Affairs (DCA) consists of more than 35 boards, bureaus, programs, committees, commissions, and other entities that license more than 2.4 million service providers in more than 255 professions. DCA works with professions throughout the State and DOI to protect licensees from unfair competition and to protect consumers from unlicensed practitioners, including:

  • Acupuncture
  • Physical Therapy
  • Architects
  • Professional Engineers and Land Surveyors
  • Barbering and Cosmetology
  • Registered Nursing
  • Behavioral Science
  • Respiratory Care
  • Cemetery and Funeral
  • Security and Investigative Services
  • Court Reporters
  • Geologists and Geophysicists
  • Speech-Language Pathology, Audiology and Hearing Aid Dispenser
  • Guide Dogs for the Blind
  • Occupational
  • Veterinary Medical Therapy
  • Vocational Nursing and Psychiatric Technicians
  • Optometry

DIVISION OF INVESTIGATION

HEADQUARTERS

Office of the Chief: (916) 515-5100
Enforcement Administrative Staff: (916) 515-5100
Special Operations Unit: (916) 515-5111

NORTHERN AREA

Northern Area Commander: (916) 515-5151
Central Valley Field Office (Fresno): (559) 244-4931
Hayward Field Office: (510) 888-7072
Sacramento Field Office: (916) 515-5151

SOUTHERN AREA

Southern Area Commander: (818) 885-2004
Chatsworth Field Office: (818) 885-2000
Lakewood Field Office: (562) 938-7635
Ontario Field Office: (909) 390-3542
San Diego Field Office: (858) 637-7120

IS YOUR SERVICE PROVIDER LICENSED?

The Division of Investigation and Department of Consumer Affairs is here to protect consumers and combat illegal unlicensed business activity. Don't take the chance. Check the license before you hire.