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Consumer Resources and Referral Guide

Cable TV through Crematories
COMPLAINTS about AGENCY to contact
CABLE TV/DISH NETWORKS
Billing errors, service problems Cable company OR Local city or county cable franchise OR Local consumer agency
Disclosure of individual viewing habits Local consumer agency
Interference, poor signal quality Federal Communications Commission
CAREER/SELF-IMPROVEMENT COUNSELORS
Career/Self-Improvement Counselors Local consumer agency
CARNIVAL RIDES
Carnival Rides (See AMUSEMENT PARK EQUIPMENT)
CARPETS
Cleaning Local consumer agency OR Carpet and Fabric Care Institute
Installers Contractors State License Board, Department of Consumer Affairs
Purchase/quality Local consumer agency OR Carpet and Rug Institute
CELLULAR PHONES
Cellular Phones (See TELEPHONES)
CEMETERIES
Cemeteries Cemeter and Funeral Bureau, Department of Consumer Affairs OR Cemetery Consumer Service Council
CHARITABLE ORGANIZATIONS
Charitable Organizations Registry of Charitable Trusts, Office of the Attorney General
CHECK SELLERS/CASHIERS
Check Sellers/Cashiers Department of Corporations
CHILD CARE
Babysitter agencies Local consumer agency OR County welfare department
Child care centers Department of Social Services
Foster care homes Department of Social Services
In-home centers (6-12 children) County welfare department OR Department of Social Services
Licensing and referral County welfare department
CHILD CAR SEATS
Child Car Seats National Highway Traffic Safety Administration
CHILD SUPPORT
Child Support Local District Attorney
CHIROPRACTORS
Chiropractors Board of Chiropractic Examiners
CITIZENS BAND & AMATEUR RADIO
Citizens Band & Amateur Radio (See RADIO)
CLINICS, Health
Clinics, Health Department of Health Services
COLLECTION AGENCIES
Collection Agencies (See DEBT COLLECTION)
COMMODITY FUTURES
Futures only Commodity Futures Trading Commission
Professional conduct, financial responsibility National Futures Association
COMPUTERS, Repair
Computers, Repair Bureau of Electronic and Appliance Repair, Department of Consumer Affairs
CONSUMER LAWS/POLICY
California Office of the Attorney General, Department of Justice
Federal U.S. Office of Consumer Affairs
CONTESTS/FREE OFFERS
Contests/Free Offers Office of the Attorney General, Department of Justice
Contests via mail as part of sales campaign U.S. Postal Inspector
CONTRACTS
Problems, general questions, Spanish language contract requirements Often, the type of contract will determine which agency to contact. Call the Consumer Information Center, Department of Consumer Affairs, for information.
CONTRACTORS
Contractors Contractors State License Board, Department of Consumer Affairs
CONVALESCENT HOMES
Convalescent Homes Department of Health Services
CO-OPS
Co-Ops Office of the Attorney General, Department of Justice
CORPORATION TAXES
Corporation Taxes (See TAXES)
CORRESPONDENCE SCHOOLS
Accredited (within Calif.) Bureau for Private Postsecondary and Vocational Education
Accredited (outside Calif.) National Home Study Council
Nonaccredited Office of the Attorney General, Department of Justice
COSMETICS
Advertising Federal Trade Commission
Purity, safety Federal Food and Drug Administration
Quality, labeling Food and Drug Branch, Department of Health Services OR Federal Food and Drug Administration
COSMETICIANS/COSMETOLOGISTS
Cosmeticians/Cosmetologists Board of Barbering and Cosmetology, Department of Consumer Affairs
COURT REPORTERS
Court Reporters Court Reporters Board, Department of Consumer Affairs
CREDIT
With banks (See BANKS)
With savings and loan institutions (See SAVINGS & LOAN Associations)
With retail stores, consumer finance companies, and nonbank creditors Federal Trade Commission
CREDIT REPORTS
Credit Reports Federal Trade Commission
CREDIT SERVICE ORGANIZATIONS
Credit Service Organizations Contract violations Local district Attorney OR Office of the Attorney General, Department of Justice
CREDIT UNIONS
State-chartered Department of Financial Institutions
Federal National Credit Union Administration
CREMATORIES
Crematories Cemetery and Funeral Bureau, Department of Consumer Affairs

Complaint Referral Table

Resource and Referral Guide