Effective July 1, 2012, the Telephone Medical Advice Services Bureau is required to deny an application for registration and to suspend the license/certificate/registration of any applicant or licensee who has outstanding tax obligations due to the California Franchise Tax Board (FTB) or the California State Board of Equalization (BOE) and appears on either the FTB or BOE's certified lists of top 500 tax delinquencies over $100,000. (AB 1424, [Perea] Chapter 455, Statutes of 2011)

Once it has been determined that an applicant or a registrant is on a certified list, the applicant or registrant has 90 days from the issuance of a preliminary notice of suspension to either satisfy all outstanding tax obligations or enter into a payment installment program with the FTB or BOE. Any such person who fails to come into compliance will have his/her registration denied or suspended until the Telephone Medical Advice Services Bureau receives a release from the FTB or BOE. The form for requesting a release will be included with the preliminary notice of suspension.

The law prohibits the Telephone Medical Advice Services Bureau from refunding any money paid for the issuance or renewal of a license where the license is denied or suspended as required by AB 1424.

You can check if you are currently on the FTB's certified list at: or the BOE's certified list at: If you believe you are on either list in error, please call the FTB at 888-426-8555.