License/Registration Applicant Satisfaction Survey

The following brief survey helps the Board of Psychology evaluate the quality of services provided to applicants for license and registration. Please check the box next to the answer that best matches your experience. Thank you for completing this survey. We appreciate your time and feedback.

INITIAL CONTACT WITH THE BOARD

1. How did you first contact the Board's Licensing/Registration Unit?
By Telephone    In Person     Web site/E-mail     Other:

2. Please rate the ability of staff in addressing your questions or concerns.
Excellent    Very Good    Good    Fair    Poor

3. Please rate the courteousness and professionalism of the staff person who responded to your questions or concerns.
Excellent    Very Good    Good    Fair    Poor

4. How would you rate the timeliness of the response you received from the staff person?
Excellent    Very Good    Good    Fair    Poor


APPLICATION PROCESS

5. Type of Application.
Registration Application    Licensing Application

6. Please rate the ease of completing the application.
Excellent    Very Good    Good    Fair    Poor

7. Was the application processed in a timely manner?
Yes    No

8. Were you contacted in a timely manner regarding any deficiencies in your application?
Yes    No    Not Applicable

9. How would you rate the courteousness, helpfulness and responsiveness of the staff person who processed your application?
Excellent    Very Good    Good    Fair    Poor

10. How did you apply?
Online    U.S. Mail


EXAM PROCESS (LICENSURE APPLICANTS ONLY)

11. How would you rate your experience with ProExam and the scheduling process to sit for the Examination For Professional Practice in Psychology (EPPP)? (if applicable)
Excellent    Very Good    Good    Fair    Poor

12. How would you rate your experience with Psychological Services, Inc. and the scheduling process for the California Psychology Laws and Ethics Examination (CPLEE)?
Excellent    Very Good    Good    Fair    Poor


OVERALL EXPERIENCE

13. How would you rate your overall experience with the Board's Licensing/Registration Unit?
Excellent    Very Good    Good    Fair    Poor

Additional Comments:

Optional

Name:

Address:

Phone Number:
(example: 555-555-5555)

Email:

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