Satisfaction Survey The Board is soliciting your input to continually improve our service to you. Information collected will be solely used for this purpose. This survey is only a few questions, and will take less than 5 minutes to complete. Please select the term which best describes you: *Select* Licensee Applicant Consumer Name: *optional Phone Number: *optional During the last 12 months, have you contacted the Board by (mark all that apply): Telephone Internet Mail No Contact During the past 12 months, how often have you contacted the Respiratory Care Board? *Select* Frequently Rarely Never Which of the Board's units assisted you during your contact? *Select* Licensing/General Information Enforcement Probation Administration Other Please provide the name of the staff member who served you: *optional Please rate the service you received: Courtesy: *Select* Excellent Good Fair Poor Unacceptable Responsiveness: *Select* Excellent Good Fair Poor Unacceptable Knowledgeable: *Select* Excellent Good Fair Poor Unacceptable Accessibility: *Select* Excellent Good Fair Poor Unacceptable Overall Satisfaction: *Select* Excellent Good Fair Poor Unacceptable Have you received a copy of the Board's newsletter, the Respiratory Update? Yes No If so, do you find the articles informative? Yes No Is there particular information you would like provided in the newsletter? Yes No Do you have any suggestions for future articles? Yes No Prior to participating in this survey, have you had an opportunity to visit the Board's website? Yes No If so, did you easily find the information you needed? Yes No Do you have any suggestions for other helpful information you would like added? Yes No Are you familiar with the online License Search service? Yes No If so, have you utilized this service? Yes No Have you or one of your family members received treatment from a respiratory care practitioner during the last year? Yes No Please rate the treatment you or your family member received: *Select* Exceeded Expectations Met Expectations Did Not Meet Expectations Please note any additional comments or suggestions on how we can improve our services: