To Contact a Board, Bureau, Committee, or Program
To reach a specific DCA entity (board/bureau/committee/program), please contact them directly at: https://www.dca.ca.gov/about_us/entities.shtml
DCA does NOT have jurisdiction to resolve concerns or questions related to the following:
|Landlord/tenant issues||California Department of Real Estate
California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities Guidebook
|Debt collection issues||www.oag.ca.gov
|Dating apps/websites||Please contact the company directly, or visit
|Warranties (excluding appliances and vehicles)||www.insurance.ca.gov|
|Telephone/cell phone provider complaints & prepaid telephone cards||www.cpuc.ca.gov|
|Travel - Claims against registered participants of the Travel Consumer Restitution Corporation (for California consumers who suffer losses as a result of the bankruptcy, cessation of operations, insolvency, or material failure of a seller of travel to provide the contracted transportation or travel services.)||www.tcrcinfo.org|
|App-based money transmitters||www.dfpi.ca.gov|
|Internet service providers||www.cpuc.ca.gov|
|Auto purchases and driver's license laws and issues||www.dmv.ca.gov|
Consumer service representatives can answer consumer, licensee, and applicant questions in over 200 different languages. They can also assist in the filing of complaints, and mail helpful publications. Automated services are available 24 hours a day, seven days a week.
Our toll-free telephone line is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m., except on the first and third Wednesday of each month, when we open at 8:30 a.m. We are closed on state-observed holidays.
To submit a Public Records Act (PRA) request pertaining to a specific DCA entity (board/bureau/committee/program), please contact them directly at: https://www.dca.ca.gov/about_us/entities.shtml.
For additional assistance, call the Consumer Information Center at:
Main: (800) 952-5210
Hearing-impaired persons: 711, or 1-800-735-2929 (TTY)
California Relay Service: 1-800-735-2922 (Voice)
If you are interested in doing business with us, please contact the Small Business/DVBE Advocate.
If you are a member of the media, please visit the DCA Newsroom webpage.