Who We Are and What We Do:
DCA protects and serves California consumers through oversight, enforcement, and licensure of professionals. Through the licensing and regulatory entities under its jurisdiction, DCA administers more than 3.9 million licenses and 280 license types including licenses, permits, certificates, and registrations. DCA licensing entities set and enforce minimum qualifications for the professionals, establishments, and businesses they regulate.
To reach a specific board or bureau, please contact them directly at:
California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities Guidebook
|Debt collection issues||www.oag.ca.gov
|Dating apps/websites||Please contact the company directly, or visit
|Warranties (excluding appliances and vehicles)||www.insurance.ca.gov|
|Telephone/cell phone provider complaints & prepaid telephone cards||www.cpuc.ca.gov|
|App-based money transmitters||www.dbo.ca.gov|
|Internet service providers||www.cpuc.ca.gov|
|Auto purchases and driver's license laws and issues||www.dmv.ca.gov|
Consumer service representatives can answer consumer, licensee, and applicant questions in over 200 different languages. They can also assist in the filing of complaints, and mail helpful publications. Automated services are available 24 hours a day, seven days a week.
Our toll-free telephone line is staffed Monday through Friday from 8:00 a.m. to 5:00 p.m., except on the first and third Wednesday of each month, when we open at 8:30 a.m. We are closed on state-observed holidays.
To submit a public comment, complaint, or suggestion via email, please click here.
To submit a Public Records Act (PRA) request, please email firstname.lastname@example.org
For additional assistance, call the Consumer Information Center at:
Main: (800) 952-5210
Hearing-impaired persons: 711, or 1-800-735-2929 (TTY)
California Relay Service: 1-800-735-2922 (Voice)
If you are interested in doing business with us, please contact the Small Business/DVBE Advocate.