Welcome to the California Department of Consumer Affairs

The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Together, DCA protects and serves consumers in many ways:

  • DCA is a service provider ‐ Through several administrative divisions and offices, including Communications, Legislative Affairs, Legal Affairs, Human Resources, Business Services, Fiscal Office, and Information Technology, DCA provides oversight and support services for these boards and bureaus to assist them in their mission of consumer protection.
  • DCA is an educator ‐ DCA and its licensing boards and bureaus educate consumers by giving them information they need to avoid being victimized by unscrupulous, unlicensed, or unqualified people who promote deceptive or unsafe services.
  • DCA is a licensing entity ‐ Through its licensing boards and bureaus, DCA licenses more than 3.4 million professionals and enables consumers to check the license status of these professionals online or by phone.
  • DCA is a regulator ‐ Through its licensing boards and bureaus and its Division of Investigation, DCA investigates consumer complaints on issues under its jurisdiction. If violations are found, license holders can face discipline that may include probation, suspension or revocation of a license, fines and citations, letters of reprimand, cease and desist orders, or criminal charges.

DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus.

News and Updates

CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage

After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/

CSLB urje a los propietarios de viviendas a contratar contratistas con licencia después de los daños causados por la tormenta

Después de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en inglés) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparación arriba de los $500. Para más información, haga clic aquí: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/

New look coming to the California Department of Consumer Affairs (DCA)

On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. Read the important announcement here.

End of the COVID-19 State of Emergency

On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire.

Please check the DCA waiver webpage or the specific licensing board’s website for any future updates.

Read the Governor’s press release for more detailed information about the end of the COVID-19 State of Emergency.

Updated CURES Access and Use Regulations

Updated regulations pertaining to the Controlled Substance Utilization Review and Evaluation System (CURES) became effective on August 15, 2022. The regulations revise and add to the CURES access and use regulations that took effect on July 1, 2020. The approved regulations and a bulletin summarizing the important and substantive changes can be found on the Office of the Attorney General’s CURES website.

Please also refer to DCA’s CURES information page.

Licensing Performance Measures Now Available

The Department of Consumer Affairs is pleased to unveil a new feature of the DCA Data Portal, which displays processing timeframes for initial and renewal license applications for each license type administered by DCA boards and bureaus. To access the portal, visit: https://www.dca.ca.gov/data/license_performance.shtml

Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas

Starting January 1, 2021, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. For more information, click here: https://www.dca.ca.gov/about_us/ab2113.shtml