Help Tutorials

Below is a list and description of the online help tutorials created for BreEZe Online Services. Please choose a video link to find out more regarding the subject you need help with. If you need more help after watching a help tutorial please contact the DCA Board/Bureau regarding your specific issues/questions (numbers at the bottom of this web page).

External User Training – Online Tutorials

Tutorial Name Description Objectives
Overview of BreEZe Online Services This tutorial introduces BreEZe, which is the Department of Consumer Affairs' online services website.
  • Overview of BreEZe Online Services functionality
  • Available BreEZe Online Services
Search and View License Information This tutorial describes how to search for and view license information for individuals or organizations that hold a license issued by the Department of Consumer Affairs.
  • Search for and view details of a license
File a Complaint This tutorial describes how to file a complaint on a person or an organization licensed by the Department of Consumer Affairs.
  • File a complaint as a registered user and as an anonymous user
  • Upload attachments related to the complaint
Subscribe to License Notifications This tutorial describes how to subscribe to receive email updates about status changes for specific licenses.
  • Subscribe to a license notification
Registration and Profile Maintenance This tutorial describes how to register to become a BreEZe user. This tutorial also describes how to maintain the user's profile once registered.
  • Purpose of registration
  • Enter profile information
  • Access user account confirmation email
  • Log-in for the first time.
  • Link registration to existing license record(s)
  • View and edit User Profile
Forgot User ID or Password This tutorial describes the steps to reset a forgotten User ID and/or a password for a BreEZe account.
  • Retrieve a forgotten User ID
  • Request a reset for a forgotten password
Submit an Application This tutorial describes how to submit an initial application.
  • Submit an initial application
  • Navigate between application pages to enter basic and detailed information
  • Upload electronic support documents
  • Pay and confirm application fees
  • View PDF receipt
Submit a Renewal This tutorial describes how to submit a renewal application.
  • Understand when renewals can be processed online
  • Submit a renewal application online
  • Navigate between application pages to enter basic and detailed information
  • Upload electronic support documents
  • Pay and confirm application fees
  • View PDF receipt
Update License Information This tutorial describes how to update information associated with a license, such as the address or name. This tutorial also covers how to request a duplicate certificate
  • Update information related to an existing license.
  • Demonstrate how to request a duplicate certificate for a license
Make Payments This tutorial describes how to pay fees associated with applications, citations and miscellaneous items.
  • Pay and confirm fees
  • View PDF receipt
Add Authorized Representative This tutorial describes how a licensee can add an authorized representative to their BreEZe account. An authorized representative is someone that can perform actions associated with someone else's license, including updates, renewals, and payments.
  • Add an authorized representative to an existing license
  • View the list of authorized representatives for a license

Board/Bureau Contact Numbers

Board Phone Number
100 – Board of Barbering and Cosmetology (800) 952-5210
200 – California Board of Behavioral Sciences (916) 574-7830
300 – Naturopathic Medicine Committee (916) 928-4785
400 – Board of Registered Nursing (916) 322-3350
500 – The Board of Podiatric Medicine (916) 263-2647
600 – Board of Psychology (916) 263-2699
700 – Respiratory Care Board Office: (916) 999-2190
Toll Free: (866) 375-0386
800 – Medical Board of California (916) 263-2382
900 – Osteopathic Medical Board of California (916) 928-8390
950 – Physician Assistant Board (916) 561-8780