California Dispute Settlement Program (CDSP)

The CDSP is a free service for vehicle owners with warranty disputes.

The CDSP program offers arbitration to vehicle owners and manufacturers to resolve disputes involving vehicles under California's lemon law.

In arbitration, the parties bring their case to an Arbitrator who reviews the complaint and makes a decision. Arbitrated decisions are binding on the manufacturer, once accepted by the consumer. Arbitrators are attorneys and/or dispute resolution professionals trained on the Magnuson-Moss Warranty Act, California's lemon law, and the specific rules and guidelines of the CDSP program.

 

Participating Manufacturers in a state-certifed arbitration program:

• BMW (Includes Mini Cooper, Rolls Royce divisions) - (866) 903-3380
• Tesla - (866) 629-3204
• Toyota - (888) 300-6237
• Fiat Chrylser Automobile (Alfa Romeo, Chrysler, Dodge, Fiat, Jeep, Mopar, Ram and SRT) - (866) 662-4639

 

Program Information:

CDSP's Program Rules
CDSP's Tesla Disclosure	CDSP's Toyota Brochure	CDSP's FCA US LLC Brochure
CDSP's Tesla Customer Claim Form CDSP's Online Application	CDSP's Toyota Customer Claim Form CDSP's Online Application	CDSP's FCA US LLC Customer Claim Form CDSP's Online Application

(Please contact ACP or the CDSP for more information.)