Welcome to the California Department of Consumer Affairs
The Department of Consumers Affairs (DCA) administers more than 3.9 million licenses in more than 280 license types including certificates, registrations and permits, from architects to accountants, dentists to veterinarians. DCA protects and serves consumers in many ways:
- DCA is a licensing entity – Through its licensing entities, DCA licenses more than 3.6 million professionals and enables consumers to check the license status of these professionals online or by phone.
- DCA is a regulator – DCA investigates consumer complaints on issues under its jurisdiction. If violations are found, license holders can face discipline that includes probation, suspension or revocation of a license, fines and citations, letters of reprimand, or cease and desist orders.
- DCA is an educator – DCA educates consumers by giving them information they need to avoid being victimized by unscrupulous or unqualified people who promote deceptive or unsafe services.
Division of Investigation
The Department of Consumer Affairs’ Division of Investigation (DOI) is a law enforcement agency that protects California consumers and licensees by investigating violations of California’s laws, regulations, and professional standards.
Phone Number: (800) 952-5210
Attention Licensees: The Department of Consumer Affairs (DCA) has learned of an attempted fraud scheme aimed at licensees of DCA’s boards and bureaus. In the scheme, scam artists identify themselves as DCA/board/bureau staff members or investigators and notify the licensee that they are under investigation, that their license may be suspended, or that an arrest warrant has been issued in the licensee’s name, and then they will demand money. Read the scam alert and learn the precautions you should take to avoid becoming a victim.
Power Outage and Fire Recovery Resources Website
Governor Gavin Newsom announced the launch of a new state website with tools and resources for Californians who have been impacted by the wildfires and utility-directed power shutoffs. The website combines emergency response and recovery information into a single place for easy access for users. It is a one-stop portal that includes information on local and state resources, health services, shelters and housing, preparedness and more. Visit www.response.ca.gov